Referrals can be made by anyone who believes an individual could benefit from our services. This includes family members, friends, healthcare professionals, support coordinators, and the participants themselves.

If you are unsure whether you can make a referral, feel free to contact us, and we will provide the necessary guidance and support to help you through the process.

To make a referral, we require some essential details about the participant, such as their name, contact information,  and a brief description of the services they need.

Any additional information about their current support arrangements and specific requirements will help us tailor our services effectively.

Rest assured, all information provided will be handled with the utmost confidentiality and care.

Once we receive your referral, our team will review the information and contact the participant or the referrer to discuss their needs in more detail.

We will arrange a meeting to develop a personalised support plan that aligns with their goals and preferences. Our aim is to ensure a seamless transition to our services, providing the participant with the necessary support from the outset.

The timeline for starting services depends on the individual needs and circumstances of the participant.

Typically, we strive to begin services as soon as possible after the initial assessment and planning meeting. Our team works efficiently to ensure there are no unnecessary delays and that the participant can access the support they need promptly.

We prioritise urgent cases and are committed to providing timely and effective assistance.